ji999 Privacy Policy

Welcome to the ji999 Privacy Policy. ji999 ("we", "us", "our", or "the Company") operates the online gaming platform accessible at ji999.bio (the "Platform"), which provides Filipino players with access to online slots, live casino games, sports betting, bingo, fish shooting games, and other entertainment products.

This Privacy Policy describes how ji999 collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", or "the player") who register for or use the Platform. It applies to all personal data processed in connection with your use of the ji999 Platform, regardless of whether you access it via a desktop browser, mobile browser, or any other means.

ji999 is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where ji999 processes data relating to players or visitors located in other jurisdictions, the Company also observes applicable data protection standards in those jurisdictions.

By registering a ji999 account, accessing the Platform, or otherwise providing your personal information to ji999, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you must stop using the Platform and may request account closure by contacting our support team.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, the data controller responsible for your personal information is:

As data controller, ji999 determines the purposes for which and the manner in which your personal data is processed. Where ji999 engages third-party service providers to process data on its behalf, those parties act as data processors and are bound by data processing agreements that require them to process your data only on ji999's documented instructions and in accordance with applicable data protection law.

ji999 collects the following categories of personal data from players and visitors to the Platform:

3.1 Identity Data

Full legal name, date of birth, nationality, gender, and government-issued identification numbers (e.g., Philippine National ID / PhilSys number, passport number, driver's licence number, UMID number) collected for the purpose of identity verification and KYC compliance.

3.2 Contact Data

Email address, mobile phone number, and residential address in the Philippines (including barangay, city or municipality, province, and postal code). This data is used for account communications, transaction notifications, and promotional messages where consented to.

3.3 Financial Data

Payment method identifiers such as GCash mobile number, PayMaya account reference, BPI / BDO / Metrobank account details submitted during the deposit or withdrawal process. ji999 does not store full bank account numbers or card numbers on its servers — financial transactions are processed through PCI DSS-compliant payment processors.

3.4 Account Data

Username, hashed password, account creation date, account status, responsible gaming limit settings, and communication preferences selected within your ji999 account dashboard.

3.5 Transaction Data

Records of all deposits, withdrawals, bonuses credited or wagered, game rounds played (including game name, bet amount, result, and timestamp), and net gaming revenue associated with your account.

3.6 Technical Data

IP address, device type and model, operating system, browser type and version, screen resolution, session duration, pages visited, and referral source. This data is collected automatically when you visit or use the Platform.

3.7 Communications Data

Records of correspondence between you and the ji999 support team, including the content of emails, live chat transcripts, and any documents or images you submit in support of an account query or complaint.

ji999 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing the KYC verification process, making a deposit or withdrawal, participating in a promotion, or contacting customer support.
• Automated technologies: Technical data collected automatically through cookies, web beacons, pixel tags, and server log files when you access or navigate the Platform.
• Third-party sources: Identity verification data returned by our licensed KYC and fraud-prevention partners when we submit your details for verification against Philippine government databases or global watchlists. Payment confirmation data returned by our payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank) when a transaction is completed or rejected.

ji999 uses the personal data it collects for the following purposes:

ji999 does not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by Philippine law.

Under the Philippine Data Privacy Act of 2012, ji999 relies on the following legal bases when processing your personal data:

• Consent: Where you have given clear, voluntary, and informed consent for a specific processing purpose — for example, subscribing to promotional emails or push notifications about new ji999 games and offers. You may withdraw this consent at any time by updating your communication preferences within your account settings or by emailing [email protected].
• Contractual necessity: Processing required to fulfil the ji999 Player Agreement — including account creation, game access, deposit and withdrawal processing, and KYC verification — cannot be performed without processing the personal data described in this policy.
• Legal obligation: ji999 is subject to Philippine anti-money laundering laws, gaming regulations, and tax obligations that require the collection, retention, and disclosure of certain categories of player data to the relevant authorities.
• Legitimate interests: ji999 processes certain technical and transaction data on the basis of its legitimate interests in maintaining platform security, preventing fraud, and improving the quality of games and services offered to Filipino players, provided these interests are not overridden by your fundamental rights and freedoms.

ji999 does not sell your personal data to third parties. Your data may be shared in the following limited circumstances:

7.1 Service Providers

ji999 engages carefully selected third-party service providers to support the operation of the Platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting infrastructure providers, customer support platforms, and fraud detection systems. These providers act as data processors under contract with ji999 and are not permitted to use your data for any purpose other than the specific service they provide to ji999.

7.2 Game Providers

Where game outcomes or session data must be communicated to a third-party game provider to resolve a dispute or verify a jackpot win, ji999 may share the minimum necessary transaction data with the relevant certified game provider. Such providers are themselves bound by international gaming certification standards.

7.3 Regulatory and Law Enforcement Authorities

ji999 will disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, court order, or lawful regulatory instruction. In such cases, ji999 will disclose only the minimum data required to fulfil its legal obligation.

7.4 Business Transfers

In the event that ji999 or any part of its business is acquired, merged with, or transferred to another entity, your personal data may form part of the transferred assets. You will be notified of any such transfer and any resulting change to data controller via a notice posted on the Platform and, where practicable, by email to your registered address.

The ji999 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure gaming experience. A cookie is a small text file placed on your device when you visit the Platform.

8.1 Types of Cookies Used

• Strictly necessary cookies: Required for core Platform functionality including session authentication, account login state, and security token management. These cannot be disabled without impairing your ability to use the Platform.
• Performance cookies: Collect anonymous aggregate data about how players navigate the Platform — which pages are visited most, where errors occur, and how long sessions last. This data helps ji999 identify and fix usability issues.
• Functional cookies: Remember your preferences such as language settings, responsible gaming limit configurations, and display preferences so you do not need to reconfigure them on every visit.
• Analytics cookies: Used by ji999's internal analytics system to understand player behaviour, measure the effectiveness of promotional campaigns, and optimise the game lobby experience for Filipino players.

8.2 Managing Cookies

You may control and delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your ji999 account and using core Platform features. ji999 does not respond to browser "Do Not Track" signals at this time, but we respect the cookie preference settings you configure directly within the Platform where applicable.

ji999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by Philippine law or regulation.

• Active account data: Retained for the full duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required under applicable Philippine regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in line with the requirements of the Anti-Money Laundering Act of 2001 as amended.
• Customer support communications: Retained for three (3) years from the date of the interaction or the resolution of any associated dispute.
• Technical and log data: Retained for a maximum of twelve (12) months from the date of collection, unless a specific security investigation requires retention for a longer period.
• Marketing consent records: Retained for the duration of your consent plus one (1) year following withdrawal of consent, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji999. These rights may be exercised by contacting our Data Protection team at [email protected] with a clear description of your request and proof of your identity.

ji999 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the ji999 Platform, including login sessions, game rounds, and financial transactions.
• Encrypted data storage for sensitive personal data including government ID numbers and financial identifiers, using industry-standard encryption algorithms at rest.
• Access controls limiting access to personal data to only those ji999 employees and service providers who have a legitimate need for access in order to perform their role, governed by a principle of least privilege.
• Regular security assessments including vulnerability scanning and penetration testing of the ji999 Platform infrastructure to identify and remediate security weaknesses before they can be exploited.
• Incident response procedures to detect, contain, investigate, and report data security incidents in a timely manner, including notification to the National Privacy Commission and affected players where required by the Data Privacy Act of 2012.

In the event of a personal data breach that is likely to result in high risk to your rights and freedoms, ji999 will notify you without undue delay in accordance with the notification requirements of the Data Privacy Act of 2012.

The ji999 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming laws and regulations. ji999 does not knowingly collect personal data from any individual under the age of 21.

All registration attempts undergo age verification as part of ji999's KYC process. If ji999 discovers or has reasonable grounds to believe that personal data has been collected from a player who is under 21 years of age, ji999 will:

• Immediately suspend the relevant account pending investigation.
• Permanently delete all personal data associated with the underage account upon confirmation of the player's age.
• Withhold any account balance pending investigation and, where applicable, report the matter to the relevant Philippine authorities.

If you are a parent or guardian and believe that your child has created a ji999 account or provided personal data to the Platform, please contact us immediately at [email protected] so that we can investigate and take the necessary action.

ji999 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable Philippine data protection legislation, or improvements in the way we communicate privacy information to our players.

When material changes are made to this Privacy Policy, ji999 will:

• Publish the updated policy on this page with a revised effective date clearly displayed at the top of the document.
• Where practicable, notify registered players via their registered email address or through a notice displayed on the Platform upon their next login.

Your continued use of the ji999 Platform after the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

ji999 recommends that you review this Privacy Policy periodically — particularly before making any deposits or sharing updated personal information with the Platform — to ensure you remain informed about how your data is handled.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ji999 handles your personal data, our Data Protection team is available to assist you at any time.

Please include "Privacy Policy Enquiry" in the subject line of your message and provide your registered ji999 username to help us locate your account and respond to your request efficiently. ji999 aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within fifteen (15) business days.

You also have the right to escalate any unresolved privacy concern to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for administering and enforcing the Data Privacy Act of 2012.